HepBuddy

Get patients to actually do their home exercises, and get paid for it.

Your patient picks someone who wants them to get better, like a daughter or a friend. Each time your patient finishes their exercises, we text that person so they can cheer them on.

Bill RTM without guessing codes or worrying about the paper trail.

Start free for 6 weeks Try a patient session
Margaret's illustrated Step Up routine, counting reps

Your patient

9:41
H

HepBuddy

Hi Emily, it’s Emma from HepBuddy 🌿 Margaret’s week:

✅ 4 of 4 sessions done
🔥 6-session streak

Margaret is doing great. A “way to go” from you would make her week. Reply and I’ll pass it along 💛
Way to go, Mom!! 💪

Their daughter

What makes patients finish their HEP.

The Buddy

Their buddy is there every step of the way. A cheer for a 5-session streak. A nudge to check in when a session gets missed.

9:15
H

HepBuddy

Text Message

Hi Emily, Emma here.

Margaret didn’t get to today’s exercises. It happens. A warm check-in from you tends to work better than anything I can send. Reply and I’ll forward it straight to them 💛
Mom! Don’t break your 5-session streak. You got this! 💛

Her daughter

No app. No patient portal

A text arrives on exercise day with a link to their routine. They tap to follow along, with no download, account, or password.

8:02
H

HepBuddy

Text Message

Hi Margaret, it’s Emma 🌿

Ready for today’s exercises? A few minutes is all it takes.

Tap to follow along:
hepbuddy.co/r/8fk2

Your patient

The session

Your patient follows a guided session, with sets logged automatically. They report effort and pain so you can review how each exercise felt.
Try it yourself.

Your patient

Your side of it

Stay on top of the patients who need you.

You know what happens during appointments. HepBuddy shows you what happens between them.

Who’s slipping? Who should I check in with?

You see which patients need your attention first.

The HepBuddy patient list. Patients needing attention carry a flag across the top of their row.

Do I need to make changes to the HEP?

You see pain and effort ratings for each exercise, so you know exactly what to progress or scale back.

Pick from 535 exercises, or film your own. Browse the library.

One day of a patient's home exercise program: every exercise with its thumbnail, dose, sets completed, and how hard it felt.

Remote therapeutic monitoring

We count the days. You approve the charge.

Remote Therapeutic Monitoring (RTM) lets insurance reimburse you for tracking and managing home exercise programs between visits. You bill monitoring codes for the days your patient logs exercise. You bill management codes for the time you spend reviewing their progress and adjusting their program.

What do I need to bill the monitoring codes?

To bill monitoring codes, payers require:

  • A qualifying device: Software that meets the FDA's definition of a medical device. HepBuddy's position is that it meets that definition under FDA enforcement discretion. It is not FDA-cleared or approved (read our intended-use statement).
  • Logged exercise days: At least two recorded days in a 30-day window.

HepBuddy logs every session your patient starts, counts the days, and tracks the 30-day window. When the period closes, the charge is ready to review, approve, and bill in your EMR.

A ready RTM monitoring charge showing its data-day evidence and clinical approval step.

What do I need to bill the management codes?

Management codes cover your time managing a patient between visits. Payers require:

  • Clinical time: At least ten minutes spent managing care in a calendar month.
  • Interactive contact: One live phone or video call with your patient.

Reviewing data, adjusting routines, and talking with physicians all count. HepBuddy times your work automatically and tells you when a code is ready to bill.

Clinical monitoring log · August 2026

  • 4 Aug 4 min data review (PT)

    Two weeks of adherence and pain log, pain trending down

  • 11 Aug 3 min hep edit (PT)

    Progressed to band level 3, dropped the squat hold

  • 18 Aug 3 min live phone call · patient (PT)

    Reviewed the knee flare-up, agreed to hold squats a week

  • 25 Aug 2 min care coordination (PT)

    Sent the progress note to the referring physician

12 min · 98979 Live call logged

4:10reviewed adherence

2:10changed the program

Nothing is saved until you log it.

Log 6:20

How do I know what’s billable?

Every charge sits on one screen, divided into what needs review and what is ready to bill. You approve the code and copy it straight into your EMR without digging through tabs.

The RTM billing board, with charges separated into Needs review and Reviewed columns.

See what RTM pays in your ZIP code.

Rates change based on your location. Check your exact monthly reimbursement based on your caseload and clinical time.

Monitoring · 98977 / 98985—

Management · 98980—

Per patient —
Enrolled patients 40

—

every 30 days

Trust & Compliance

What you're responsible for, and what we are.

You decide who qualifies, what to bill, and you sign. HepBuddy records the care, protects the data, and builds the proof.

Audit packet

You submit the claim. We give you the proof if an insurer asks.

We log a data day every day your patient logs any exercise. When you approve a charge, HepBuddy locks its records into an audit packet: consent, device details, data days, and your signature. HepBuddy never contacts insurers or submits claims for you.

See a sample audit packet →
The generated RTM audit packet, including the reviewed charge, consent, device evidence, and timestamped data-day log.
No outsourced check-ins

Your team does the check-ins and logs the time. We keep the record.

Many RTM vendors use their own remote staff to call your patients. Your clinic still answers for every one of those claims.

Your patients trust you, not a vendor. Your team calls and logs. HepBuddy just keeps the record.

Margaret on the phone at home, directly connected via speech bubble to her physical therapist at the clinic.
Patient data

You own the data. We protect it and name every vendor.

Our BAA and vendor list are public, so you can check them before you share any patient data.

We never sell patient data, and we never send it to an AI service. The BAA also bars us from using it to train one.

Export your RTM records anytime, and for 30 days after your subscription ends. After that we destroy your data within 60 days. We keep only what the law requires or what can't feasibly be destroyed, and the BAA keeps protecting it.

If a breach ever exposes your patients' data, we tell you within 20 calendar days of finding it.

Read our standard BAA → See every vendor →
Who sees what
The buddy: sees exercise names, days done, and the streak, only after the patient signs an authorization.
Your team: sees your clinic's patients, their programs, and progress. Only owners export billing records.
HepBuddy: has no login to your clinic. We open patient data only to fix a problem, and the BAA limits what we can do with it.

What you do, what we do

Your clinic HepBuddy
Decides which patients qualify for RTM and gets their consent Records the consent, then logs a data day every day the patient logs any exercise
Does every check-in and logs the time Keeps the time log, marked PT or PTA
Reviews, signs, and submits every claim Locks each approved charge into an audit packet and never contacts insurers
Owns the patient data and decides who joins the team Covers the data under a signed BAA, publishes every vendor, and destroys it within 60 days after your 30-day export window, except what the law requires us to keep

Simple, predictable pricing

Flat monthly fee. Never per patient.

$125/mo per therapist

6 weeks free. No call required. Your first patient needs no card. Add a card to start your 42-day trial. After that, billing starts automatically at $125 per therapist per month, billed monthly in advance. Cancel before the trial ends and you pay nothing.

Unlimited patients · no setup fee · email support

Start free for 6 weeks

Our story

How HepBuddy started

Harrison and his mom at Mendenhall Glacier in Alaska, arms raised
Mom and me at Mendenhall Glacier, Alaska.

My mom lives 8,000 miles away in Myanmar. When her knee started giving out, she began physical therapy. Living across the world, all I could do was call and ask if she did her exercises.

The routine is simple. Doing it alone at home, with no one keeping track, is hard.

I built HepBuddy to close that distance. On exercise day, she gets a text link and taps to follow along. When she finishes, I get a text showing her progress. Now I can cheer her on from across the world, one session closer to dancing and hiking again.

Questions PTs ask

How do you count therapists?

Anyone with a login on your account. Every login is $125/mo, and patients are unlimited. Add or remove someone whenever you like. The change shows up on your next invoice, so you never get a surprise mid-month charge.

My patients are older and not great with tech. Will they use it?

No app, no login, no password. On their exercise day a text shows up with a tappable link. They tap it and follow the video, like a FaceTime call.

What if a patient doesn’t have someone who wants them to get better to loop in?

They can still use HepBuddy solo, and the RTM documentation works exactly the same. But most patients have someone who cares. A spouse, an adult kid, a close friend. HepBuddy just gives that person an easy way to show up.

How much of my time does this actually take each month?

The device codes need no phone call. Budget a few minutes per patient each cycle to review the data and sign. Management codes need ten minutes of your time across the month and one live call with your patient.

Do I need consent, and is texting my patient's buddy a HIPAA issue?

Yes, RTM requires documented consent, and HepBuddy captures it at enrollment. The patient chooses who gets looped in and agrees to it. The buddy only sees progress updates, and can opt out of texts anytime.

Do you outsource staff or message my patients for me?

Never. Big vendors try to take over monitoring with remote nurses in another state. That confuses patients and creates audit risk under Medicare. With HepBuddy, your patients only hear from your clinic and someone who wants them to get better. You stay in control of your patient relationships.

Will my patients get surprise bills or copays for RTM?

RTM falls under Part B, so patients owe the usual 20% coinsurance. Most Medigap plans pay all of it, and some pay only part. Medicare Advantage plans set their own cost sharing. HepBuddy prompts you at enrollment to discuss cost and document consent upfront.

Not ready to try HepBuddy?

Get 5 practical ideas to keep patients doing their home exercises, every Thursday morning.

Explore Between Visits →